Terms of Service
Last updated: 13/06/2026
Welcome to Flex Electric (“we”, “us”, “our”). By using our website flexelectric.co.uk or purchasing from us, you agree to the terms below.
1. General
Flex Electric supplies electric motorbikes, electric mopeds, and related products in the UK.
We reserve the right to update these Terms of Service at any time without prior notice.
2. Products & Information
We aim to ensure all product descriptions, specifications, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors or withdraw products without notice.
3. Orders
All orders are subject to acceptance and availability.
We may refuse or cancel an order where necessary, including in cases of pricing errors, stock issues, or suspected fraudulent activity.
4. Payment
Payment is required in full at the time of purchase unless otherwise agreed in writing. Accepted payment methods are shown at checkout or in-store.
5. Delivery
Delivery times are estimates only and may vary depending on availability and location. We are not responsible for delays outside our control.
6. Returns & Cancellations
All purchases are protected under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 where applicable.
Statutory rights apply, including the right to a repair, replacement, or refund where goods are faulty, not as described, or not of satisfactory quality.
For distance or online purchases, cancellation rights may apply in accordance with UK law, subject to any applicable conditions for registered, used, or specially prepared vehicles.
Any returns or cancellations must be agreed with us in advance.
7. Warranty
Where applicable, products may include a manufacturer’s warranty. Warranty terms vary depending on the brand and product. This does not affect your statutory rights.
8. Liability
We are not liable for:
- Indirect or consequential loss
- Misuse of products
- Modifications made after purchase
Nothing in these terms limits your statutory rights.
9. Use of Products
Customers are responsible for ensuring they meet all legal requirements to use our products, including age, licence, insurance, and road legality requirements.
10. Governing Law
These Terms are governed by the laws of Scotland, England and Wales. Any disputes will be subject to the jurisdiction of UK courts.
11. Contact Us
Flex Electric
74 Dalry Road, Edinburgh, EH11 2AY
hello@flexelectric.co.uk
0131 629 0850
